Contact DuckDuckGo

Looking for help or more information about DuckDuckGo features and products? Our existing help pages may already have the info you need: Search, Browser, Email Protection, Sync & Backup, App Tracking Protection, Duck Player, Duck.ai, and more.

Submit Feedback

• If you have feedback regarding our search results, or think you’ve encountered results that look suspicious, please use the Share Feedback button located at the bottom of the search results page and follow the prompts. You can also send feedback about specific instant answers where a corresponding feedback option is shown.

• If you have feedback regarding our browser, please use the Send Feedback option within the browser:

  • Desktop browsers: Open the three-dot menu > Send Feedback

  • Mobile browsers: Open the three-dot menu > Settings > Send Feedback

• If you want to report a potential security vulnerability, please submit a report via HackerOne

Customer Support

• DuckDuckGo subscription: Please use our subscription support form.

• Email Protection: support@duck.com

• For community support with active staff participation, please check out our subreddit.

Media & Partnerships

• Media inquiries: Visit our press page or email press@duckduckgo.com

• Business partnership inquiries: Visit our partnerships page

Legal

• DuckDuckGo subscription legal inquiries: subscriptionslegal@duckduckgo.com

• DMCA complaints: Send requests to dmca@duckduckgo.com

• User data rights: Under privacy laws or regulations (e.g., GDPR), contact privacy@duckduckgo.com. Inquiries sent to other DuckDuckGo email addresses will not receive a separate response.

  • Our representative under Article 27 of the GDPR is IT Governance Europe Limited, Third Floor, The Boyne Tower, Bull Ring, Lagavooren, Drogheda, Co. Louth, A92 F682. eurep@itgovernance.eu

  • Our representative under the UK’s GDPR is GRCI Law Limited, Unit 3, Clive Court, Bartholomew’s Walk, Cambridgeshire Business Park, Ely, CB7 4EA, UK. ukrep@grcilaw.com

• All other legal inquiries: legal@duckduckgo.com (please note we do not accept service of process via email)

• UK Subsidiary: DuckDuckGo UK Limited has a registered address of 5th Floor, One New Change London, EC4M 9AF, and is registered under the laws of England & Wales (Registration Number 15952220).

Mailing Address

• 20 Paoli Pike, Paoli, Pennsylvania 19301, USA.